Title

About CBSD

The Center for Business Skills Development «CBSD Thunderbird Russia» was one of the first companies to offer personnel development services in the Russian market. CBSD was founded in late 1994 by US West and USAID. In October of 1996, CBSD became part of Thunderbird, the Garvin School of International Management.

CBSD is a market leader in developing and providing business training, management development and personnel assessment programs for Russian and international companies throughout the CIS. CBSD’s strategic collaboration with international leaders in the sphere of professional certifications and business education provides our clients with unparalleled opportunities to work with best practices and technologies of some of the most successful international companies operating today.

CBSD Services

 Customized Development Programs
 Open Enrollment Programs
 Personnel Assessment and Development
 Professional Certifications
 Business Simulations

CBSD Trainers

The skilled and talented trainers of CBSD bring to our clients a wealth of experience and expertise. With over 200 years of collective training, consulting, and management experience in both the West and in Russia, CBSD trainers provide unique solutions with an unparalleled level of personal attention to the client.
Our trainers strive constantly to improve and advance their level of knowledge in their key skill areas as well as in the latest technologies and training/ development techniques. With diverse backgrounds in a broad range of business fields- sales, management, human resources, administration and consulting –CBSD’s trainers provide a range of experience and skill that is unmatched in the Russian executive training market. For more information and to learn more about our trainers, please visit www.cbsd.ru

CBSD Programs
 
Management and Leadership
 Strategic Planning
 Strategic Management
 Change Management
 Assessment of Work Efficiency
 Performance Management
 Team Work
 Managing Effective Meetings
 Conflict Management
 Influencing
 Stress Management
 Basic Management Skills 
 

Management Development Series
Stage 1.
 People Leadership
 Effective Interaction and Conflict Management
 Improving Managerial Effectiveness
 Decision Making and Problem Solving
 Coaching
Stage 2.
 Group Management
 Performance Management
 Influencing: Emotional Leadership
 Group Development
Stage 3.
 Organizational Development
 Corporate Culture
 Marketing and Sales Strategies
 Finance for Non-financial Managers
 Business Processes
 Cross-cultural Peculiarities

Finance
 Finance for Non-Financial Managers
 Finance for HR Managers
 Financial Analysis and Strategic Planning
 Business Planning

Personal Effectiveness
 Communication Skills
 Presentation Skills
 Business Writing
 Negotiation Skills
 Time Management
 Customer Focus
 Cross-Cultural Communication
 Individual Profile for Results
 Creative Thinking
 Receptionist Skills
 Secretarial Skills
 Personal Assistant Skills

Project Management
 Project Leadership
 Financial Analysis in Project
 Project Management

Sales and Marketing
 Basic Marketing Technologies
 Effective Brand Management
 Sales Skills
 Key Account Management
 Telemarketing
 Managing the Sales Process
 Merchandising
 Sales Effectiveness

Human Resources
HR Development Series
 Managing Performance of HR-System
 Planning and Segmentation
 Recruitment and Selection
 Training and Development
 Appraisal and Evaluation
 Corporate Culture
 Performance Management

Specialized Assessment Training
 Selection and Personnel Assessment Techniques
 Personnel Assessment and Corporate Development Center
 Work Effectiveness Assessment and Personnel Certification
 Interview as Personnel Selection and Recruitment
 Efficiency Assessment of Corporative Education
 Personnel Service: Effectiveness Management
 Tests in HR Management
 

Business simulation experiences

Promises, Promises! is a simulation experience that gives participants experience in solving complicated situations arising in the workplace. Common vision helps participants to identify how to reach set goals and how to help their company to become more productive. Participants acquire experience in cooperating to achieve complex organizational goals through collaboration of interdependent teams. This experience also helps participants to understand the benefits of trust, common vision and communication skills for their organizations.

Gold of the Desert Kings This simulation experience is based on the principle of achieving maximum results in competition between teams. Participants are put in conditions of limited time and resources, as in their everyday work, and must overcome all difficulties, collect as much gold as possible, and come back home alive! Participants will realize all the advantages of teamwork, effectiveness of strategic planning, goal setting and evaluation of risk decisions.

Council of the Marble Star  highlights the issues surrounding personal effectiviness. Participants take responsibility for producing quality results in the midst of uncertainty, lack of direction, competition and a changing environment. While some teams focus solely on results, others socialize and lose the focus of achieving a productive outcome. The experience teaches that combining the skills of being productive with the skills of building and maintaining relationships creates a competitive edge that leads to success.

Energy Board
The simulation (developed by BTS) spans the energy value chain from Upstream through to Downstream: Upstream: Participants will get the opportunity to acquire licenses, explore prospects and develop & produce reserves. Downstream: Participants will make decisions on the refining process at the beginning of the downstream value chain through to managing the retail end of the chain (service stations.) Participants will also be required to respond to numerous events. Their responses to these events will influence their safety record, government reputation, revenues and production capacity. They will also have the opportunity to influence the strategy of their company by choosing various strategic initiatives to improve their performance. The company will be evaluated on their Return on Capital Employed (ROCE) which is defined as Revenues – Costs, all divided by Assets. 
     
 In addition to ROCE, several other aspects are important in evaluating the long term success of the company such as:
      Ability to replace reserves.
      Ability to read the macro and micro environment.
      Ability to successfully manage all stakeholder interests.
      Create positive returns for stakeholders.
      Create sustainable environments.
      Maintain safety for all involved in the value

Professional Certifications
Financial Certification Programs
 Certified Public Accountant (CPA)
 Chartered Financial Analyst (CFA)
 Certified Management Accountant (CMA)

International HR Certification

 Global Remuneration Program (GRP), WorldatWork

 The Global Professional in Human Resources (GPHR)
 

Personnel assessment and development

 Assessment Center
 Development Center
 Business-simulations
 Assessment 360º
 Tests: Effectiveness of Managerial Information Processing, professional knowledge, personal questionnaires, etc.
 Interview
 Observation at the workplace
 Professional case studies
 Assessment on Key Performance Indicators